PADS4 Viewer on ProDVX APPC-10SLBe (Android 11)

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PADS4 is compatible with the following ProDVX APPC-10SLBe series running Android 11

The minimum PADS4 version is 2024.1.

Before you start

Have your PADS4 server installed and configured

During the installation, you will need to configure the PADS4 Server location. It is recommended to complete the PADS4 Server installation before proceeding with the device installation.

Resetting the device

To optimize your device for PADS4, we recommend a factory reset. A factory reset erases all data, freeing up storage and ensuring no software conflicts.

To perform a factory reset:

  1. Access device settings: Open the Android settings menu.
  2. Locate reset options: Go to "System" and then "Reset options".
  3. Initiate reset: Select "Erase all data (factory reset)".
  4. Confirm action: Click "ERASE ALL DATA" twice to confirm.

Important: Backing up your data is crucial before proceeding, as this process will delete everything on your device.

Complete the device's Welcome wizard

Before installing PADS4, please complete the device's Welcome wizard.

To do this, follow these steps:

  1. Connect the device to power by plugging in the PoE cable.
  2. Start the Welcome wizard by clicking the "START" button on the "Hi there" screen.
  3. Wait for the device to initialize.
  4. Decline to copy apps and data by selecting "Don't copy" on the relevant screen.
  5. Skip the Google sign-in by choosing "Skip" on the corresponding screen.
  6. Bypass account setup by selecting "Skip" on the pop-up window.
  7. Accept Google services by scrolling down to the bottom and clicking "Accept".
  8. Decline to set a screen lock by choosing "Skip" on the "Set screen lock" screen.
  9. Confirm your choice by selecting "Skip anyway" on the subsequent pop-up.

Verify ProDVX API Installation

PADS4 requires the ProDVX API for ProDVX APPC devices. This API may already be installed.

To check if the ProDVX API is running:

  • Look for the PA icon: Check the top of your Android screen for a small "PA" icon.
  • Expand notifications: If you don't see the icon, pull down the notification bar to see if a notification says "ProDVX API (EdLA) is running".

If the ProDVX API is missing, please download and install it from [here] before proceeding with the PADS4 Viewer installation.

ProDVX API Token 

The ProDVX API uses a token for security. PADS4 already has a default token set up. Usually, you won't need to change this.

If you have a custom token:

  1. Find the token file: Go to "C:\Program Files\PADS4\Foundation\Apps" on your PADS4 server.
  2. Open the token file: Find the file called "prodvx-api-token.txt".
  3. Replace the token: Change the text in the file with your custom token.
  4. Save the changes: Save the file.

Installing PADS4 Viewer

Download the PADS4 APK

You can download the PADS4 Viewer for ProDVX APPC-R23 series on two locations:

  1. Your PADS4 server; The PADS4ProDVXv2.apk can be found on your PADS4 Server.
    Browse to https://[yourPADS4Server]/[domain]/apps. Where [yourPADS4Server] is the ip-address or the name of your server and [domain] is your PADS4 domain. The default domain is PADS4.     Download the PADS4ProDVXv2.apk. 
  2. APP Center: You can also download the latest version of PADS4ProDVXv2 from [here].
    Remark: If you download the latest version, make sure that you will also place it in the apps directory on the PADS4 Server, because if the server is containing a different version, it will install that version of the PADS4ProDVXv2 app, once connected to the PADS4 Server.

Install the PADS4 Viewer

To install the PADS4 Viewer app:

  1. Transfer the app: Copy the "PADS4ProDVXv2.apk" file to a USB stick.
  2. Connect the USB stick: Insert the USB stick into your device.
  3. Locate the file: Open the "Files" app on your device and find the USB stick.
  4. Start the installation: Tap on the "PADS4ProDVXv2.apk" file.
  5. Confirm to continue: Confirm you want to install the application
  6. Confirm installation: Follow the on-screen instructions, confirming your choice to install the app when prompted.
  7. Finish installation: Once the installation is complete, a confirmation message will appear. Tap "Open" to finish.
  8. Set Home App: On opening the PADS4 will ask to configure PADS4 as the Home App, select the PADS4ProDVX app and press always.

Set PADS4 Viewer to start automatically

PADS4 will be installed as the "Home App" on the device. Through this it will auto start and be always on top. When PADS4 is not configured as the Home App, you can configure PADS4 manually

To set PADS4 as the Home App:

  1. Access device settings: Open the Android settings menu.
  2. Find app settings: Go to "Apps and notifications".
  3. Select PADS4: Choose the "PADS4" app from the list.
  4. Access advanced options: Expand the "Advanced" settings.
  5. Set as Home App: Select "Home App" and then choose "PADS4ProDVXv2".

PADS4 will now start automatically whenever the device is turned on.

Connect to the Viewer to the PADS4 Server

Your device is now ready to run the PADS4 Viewer! Here's how to connect to the PADS4 Server:

On the PADS4 Server connection screen

Server Address: Enter the PADS4 Server Address in the designated field. The format should look like this:

<protocol>://<host>:<port>/<domain>/
  • Protocol: Choose either "http" or "https" depending on your server setup (HTTPS requires a valid SSL certificate).
  • Host: Enter the DNS name or IP address of the PADS4 Server.
  • Port (optional): If your server uses a non-standard port (80 for http, 443 for https), specify the port number here.
  • domain: The default value is "PADS4". If you are running on a custom PADS4 domain, specify the domain here. 
Example: https://mydomain.pads365.com/pads4

Viewer Name (optional): You can optionally enter a custom name for this viewer. If left blank, the server will assign one.

Start PADS4: Click the "Start" button, to connect to your server and launch PADS4. The PADS4 Viewer check for updates and install them automatically. Wait for this process to complete.

 

First-time setup: You may be prompted to grant PADS4ProDVXv2 access to your device's photos, media, and files. Allow this for proper functionality.

 

Adjust PADS4 Viewer settings using the options screen

You can adjust the PADS4 Viewer settings directly on the display. To enter the options screen on the device itself, hold the left mouse button down or touch the screen for 3 seconds. In the options screen you can also return to the PADS4ProDVXv2 app by pressing the Launcher Settings button.

 

Accessing Android menu when PADS4 Viewer is running

If you access the Android menu while PADS4ProDVXv2 is running, the device will reboot in about 30 seconds. This is because the viewer monitor service detects that the viewer is no longer running and because of this the device will reboot. If you would like to prevent this from happening, stop the PADS4ProDVXv2 app within 30 seconds.

Updating PADS4 Viewer and PADS4ProDVXv2 app

After the initial installation of the PADS4 Viewer and PADS4ProDVXv2 app, if you update the PADS4 Server the PADS4 Viewer and PADS4ProDVXv2 app will automatically update to the version available on the PADS4 Server.

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