PADS4 Viewer on ProDVX APPC-series (RK3288) (Android 8.1)

PADS4 Viewer on ProDVX APPC-series (RK3288)

ADS4 is compatible with the following ProDVX APPC-series (RK3288) running Android 8.1 

• APPC-7XPL
• APPC-7XPLN
• APPC-10X
• APPC-10XP
• APPC-10XPL
• APPC-10XPLN
• APPC-10SLB
• APPC-10SLBN
• APPC-15XP
• APPC-22X
• APPC-22XP
• APPC-24
• APPC-27X

Please note that an Android 9 upgrade is accessible for the majority of these devices. To inquire about a possible update, kindly contact your reseller.

Contents

1. First time use

1.1. Resetting the device

2. Installing PADS4 Viewer

2.1. Install PADS4ProDVX from USB Stick

2.2. Validate Date & Time is configured correctly

2.3. Connecting to PADS4 Server

2.4. Adjust PADS4 Viewer settings using the options screen

2.5. Updating PADS4 Viewer and PADS4ProDVX app

2.6. Accessing Android menu when PADS4 Viewer is running

2.7 Updating to version 2.0 from an older version

2.8 Meeting Room Viewer

3. Supported features & limitations

4. Troubleshooting

5. Appendices - NFC

1. First time use

During the installation, you will need to configure the PADS4 Server location. Best approach is to complete the installation of the PADS4 Server first, before continuing the configuration of the device.

The minimum PADS4 Server version required is version PADS4 2021.2.

By default, the network settings are disabled on the device. Before installing anything, open the settings on Android and make sure that either Wi fi and/or Ethernet is enabled.

Firmware requirements

Firmware requirements for running the ProDVXLauncher are:

Firmware can be requested from your ProDVX dealer.

1.1. Resetting the device

If your device was used before, we recommend that you factory reset your device, so that all storage is freed and no other software interferes with the PADS4 Viewer software.

The device will factory reset and afterwards it will restart automatically.

2. Installing PADS4 Viewer

Please follow the instructions below to run the PADS4 Viewer on the ProDVX X-Series

2.1. Install PADS4ProDVX from USB Stick

The PADS4ProDVX.apk can be found on the PADS4 Server in the apps folder of the PADS4 installation directory. The default PADS4 installation directory is ‘C:\Program Files\PADS4\Clients\Apps’.

You can also download the latest version of PADS4ProDVX from https://install.appcenter.ms/orgs/nds/apps/nds.droid.prodvx/distribution_groups/public. If you download the latest version, make sure that you will also place it in the apps directory on the PADS4 Server, because if the server is containing a different version, it will install that version of the PADS4ProDVX launcher, once connected to the PADS4 Server.

To install the PADS4ProDVX apk, follow the steps below:

2.2. Validate Date and Time is configured correctly

Validate if the date and time are setup correctly on the device, otherwise it is possible that you will get certificate errors or other connection issues.

2.3. Connecting to PADS4 Server

Now the device is ready to run the PADS4 Viewer and we only need to connect to the PADS4 Server. To do this, you only need to specify the PADS4 Server Address and press the start button. The PADS4 Server Address format looks like this:

<protocol>://<host>:<port>/<hostpath>/

• Protocol: should either be http or https, depending if you are hosting with a valid public signed ssl certificate
• Host: DNS name or ip address of the PADS4 Server
• Port: is optional, if the PADS4 server not using the default ports for http or https, you should specify the port number.
• The configured hostpath in system management, the default value is PADS4.

Example: http://localhost/pads4

Connecting to the PADS4 Server:

Step	Description
01	Specify the correct PADS4 Server Location.
02	Optionally specify a viewer name, if not specified the PADS4 Server will generate one.
03	Press the start button.
04	If the Android System WebView isn’t up to date, it will download and install a new version of the Android System WebView.
05	After the update of the Android System WebView the PADS4ProDVX app will restart and you have to press start again
06	After the download, the app will check if it is set to Home App, if not, it will request to be configured as home app. Please select the PADS4ProDVX app and press always.
07	If the PADS4ProDVX app wasn’t configured as home app, you need to press start again to start the viewer
08	Then PADS4 Viewer will now be downloaded. Wait until it is finished, then the viewer will start

Now the viewer should start and connect to the PADS4 Server. After that, you can configure the other settings like screen orientation or block remote control with the PADS4 CTRL Center or in the Viewer Settings.

2.4. Adjust PADS4 Viewer settings using the options screen

You can adjust the PADS4 Viewer settings directly on the display. To enter the options screen on the device itself, hold the left mouse button down or touch the screen for 3 seconds. In the options screen you can also return to the PADS4proDVX app by pressing the Launcher Settings button.

2.5. Updating PADS4 Viewer and PADS4ProDVX app

After the initial installation of the PADS4 Viewer and PADS4ProDVX app, if you update the PADS4 Server the PADS4 Viewer and PADS4ProDVX app will automatically update to the version available on the PADS4 Server.

2.6. Accessing Android menu when PADS4 Viewer is running

If you access the Android menu while PADS4ProDVX is running, the device will reboot in about 30 seconds. This is because the viewer monitor service detects that the viewer is no longer running and because of this the device will reboot. If you would like to prevent this from happening, stop the PADS4ProDVX app within 30 seconds.

2.7 Updating to version 2.0 from an older version

In previous versions of PADS4ProDVX, Google Chrome was used to display presentations. From 2.0 and up, we now don’t need Google Chrome anymore. When installing the latest version of PADS4, the upgrade should work out of the box. Note that we uninstall Google Chrome from the devices to free up space for PADS4 to work.

2.8 Meeting Room Viewer

If you intend to use this Viewer as PADS4 meetingroom viewer, please check out the installation document on our configure meetingroom knowledgebase page.

3. Supported features and limitations

Support	Category	Description
	Automatic PADS4 Software updates	After the initial installation of the PADS4 Viewer and PADS4ProDVX app, if you update the PADS4 Server the PADS4 Viewer and PADS4Philips app will automatically update to the version available on the PADS4 Server.
	Offline mode of device	While offline from the network, the device will still continue to play PADS4 presentations and change planned schedules for 7 days. Scheduled presentations, content and data is cached local.
	Device
	Portrait mode	Supported. Device will adjust the rotation automatically.
	Block remote control	Will not block remote control, but buttons on the device and the touch screen.
	Transfer protocols	HTTP, HTTPS
	Turn off display	Turn off display when no presentation scheduled. Device still active but backlight is turned off for less power consumption
	Cluster Viewer	This device is able to be used as Cluster Viewer
	Volume Level	Option to specify the maximum volume on device level
	Elements
	Video element	Maximum number of videos 1 Video rotation Not supported Seamless videos In landscape mode only Reflection, skew, flip Not supported Streaming Not supported Transition effects Not supported
	Image element	Support for JPG, PNG, BMP, GIF
	Text element	Supported
	Line element	Supported
	Shape element	Supported
	Scrolling text element	Supported
	Formatted text element	Supported
	Flash element	Not supported
	Table element	Supported
	Interactive button element	Supported Mouse cursor options not supported Interactive Data filter & sort dialog window not supported
	Web element	Usage of the interactive Address Bar not supported
	Powerpoint element	Supported Requirement: Microsoft Powerpoint must be installed on the PADS4 Server Clipping, User interactivity and mousepointer not supported
	PDF element	Supported (Xpert license required)
	Data connections	Data connections make it possible to show information from external sources inside presentations
	Data providers	More than 70 PADS4 data providers for retrieval of (realtime) data from external sources and the possibility to change and join the data to fit your purpose
	Viewer Variables	Usage of Viewer Variables can simplify your presentations and data connections. It also gives the opportunity to centrally manage the content without changing presentations or data providers.
	Property bindings	Apply element properties by using external data sources
	Rules	Rules will make it possible to interact on certain situations like realtime data and change the behavior of a presentation automatically
	Presentation rules	Supported
	Page rules	Supported
	Element rules	Supported
	Device Management	Device management which can be performed from a remote location
	Remote device management Web based and Windows	Connection state Device connection state information Alerts Automatically send out alerts when network failures occur for this device Reboot Reboot device supported Restart Viewer Restart PADS4 Viewer supported Shutdown Not supported Wake On Lan Not supported Screenshot Retrieve screenshots for what is actually displayed Logs Viewer log, synchronization log, system info Viewer Settings Edit Viewer Settings Fonts Install Fonts on device Proof of play Show Proof of play information Blackbox If help from NDS Support is required, the blackbox contains important information for investigation purposes
	Remarks
	Colors	Texture and pattern colors are not supported
	Transition effects	Horizontal and vertical blinds not supported Splitters, increased circle and sliced circle not supported
	Content file integrity	PADS4 Content Library file integrity is checked during synchronization using MD5
	Proof of play	Local storage limitation of max. 50.000 records on the HTML5 Viewer during offline period. When the 50.000 is hit, the oldest value will be removed first.
	LED	Not all ProDVX devices have LED bars.
	NFC	See appendix 1 for NFC support per device

4. Troubleshooting

5. Appendices -NFC Support

Note: the older NFC adapters (which don’t start with PNFC) are not supported. These are used in the DSK, DSQ, SPQL series.