During the installation, you will need to configure the PADS4 Server location. Best approach is to complete the installation of the PADS4 Server first, before continuing the configuration of the device.

The minimum PADS4 Server version required for the PADS4Qbic app is version PADS4 Foundation 2021.2.

When you turn the device on for the first time, it will open a configuration wizard. Follow the steps and specify the settings, as mentioned below. (If the configuration wizard does not start, then please first factory reset your device, as described in ‘1.2 resetting the device’.)

1.1. Prerequisites

Before installing PADS4Qbic on the TD-0350, please make sure the following conditions are met:

• Android version: 7.1.1

• Firmware version: 2.0.3

• The TD-0350 is connected to a wireless network

• You have a Micro USB to USB adapter

1.2. Resetting the device

If your device was used before, we recommend that you factory reset your device, so that all storage is freed and no other software interferes with the PADS4 Viewer software.

Step	Description
01	Open the settings on Android
02	Select Backup & Reset
03	Select Factory data reset
04	Press the RESET TABLET button
05	Confirm the factory reset by pressing the ERASE EVERYTHING button

The device will factory reset and afterwards you will see the welcome screen, please follow the steps as described in ‘1.1 configuring the device’.

2. Installing PADS4 Viewer

To install the PADS4 Viewer on the Qbic display, you first need to get in the android menu of this device.

2.1. Checking device firmware

To run the PADS4 viewer properly on the Qbic TD-0350 and make sure that all functionality works, you need to have firmware kernel 3.0.101+ Build v1.1.0 installed. Please check using the following steps.

Step	Description
01	Enter the android menu
02	Open the settings.
03	Select about device.
04	The build number should match kernel 3.0.101+ Build v1.1.0

2.2. Updating device firmware

To update the firmware please follow the instructions in the document provided by Qbic:
Please contact Qbic for firmware releases.

2.3. Install PADS4Qbic from USB stick

The PADS4Qbic.apk can be found on the PADS4 Server in the apps folder of the PADS4 installation directory. The default PADS4 installation directory is ‘C:\Program Files\Net Display Systems\PADS4’.

You can also download the latest version of PADS4Qbic from https://install.appcenter.ms/orgs/nds/apps/nds.droid.qbic/distribution_groups/public

If you download the latest version, make sure that you will also place it in the apps directory on the PADS4 Server, because if the server is containing a newer version, it will install that version of the PADS4Qbic app, once connected to the PADS4 Server.

Step	Description
01	Copy the PADS4Qbic.apk on a USB stick.
02	Insert the USB stick into the device.
03	Go to the Android settings
04	Select Player settings
05	Check Switch to native android mode
06	Close the settings, you should now see the default Android home screen
07	Start the ApkInstaller app
08	Press the Install button
09	Select USB Memory and select the PADS4Qbic.apk file
10	Optional: allow installation of apps from unkown sources if the device asks for this. After this the installation of the app may have to be started again
11	Confirm the installation by selecting INSTALL
12	Do not open the PADS4Qbic app after installation

2.4. Configuring the device for PADS4Qbic

Next we are going to change the device setting to make sure it automatically start the PADS4 Viewer on device startup.

Step	Description
01	Go to the Android settings
02	Select Player Settings
03	Uncheck Switch to native android mode
04	Select KIOSK mode
05	Select Launched activity or webpage url
06	Press the SELECT APPLICATION button and select PADS4Qbic
07	Press button SET
08	Go back to the Player settings

Before closing the Player settings, verify they are all configured correctly:

Group	Setting	Checked
Browser view	Request desktop site	No
	Show security warnings	No
	Ignore X-Frame-Options	Yes
	Block pup-ups	Yes
	Keep cookies	No
Android System	Switch to native android mode	No
	Lock the content URL	No (can be changed later on)
Screen	Full screen	Depends on own preference
	Adjust window for a shown input method	Depends on own preference

Close the Android settings to go to the Player Configuration screen.

Enter the following in the Content field of the Player Configuration and press SAVE AND PLAY: com.pads4.viewer.qbic/.MainActivity

Lock the content URL

Optionally you can lock the content URL to prevent users from starting anything other than PADS4QBic. Follow below steps after PADS4Qbic has started:

Step	Description
01	Press SYSTEM SETTINGS in the PADS4Qbic server connection screen
02	Go to Player settings
03	Scroll down to the Android System settings
04	Check Lock the content URL
05	Close the settings
06	The PADS4Qbic app will now be started automatically again

2.4.1. Validate Date Time configuration

Validate if the date and time are setup correctly on the device, otherwise it is possible that you will get certificate errors or other connection issues.

Step	Description
01	In the PADS4Qbic app open Android settings by clicking on System Settings.
02	Go to date & time Menu.
03	Configure the date & time correctly and if the network allows it you can enable auto sync date and time.
04	Go back to the PADS4Qbic app.

2.5. Connecting to PADS4 Server

Now the device is ready to run the PADS4 Viewer and we only need to connect to the PADS4 Server. To do this, you only need to specify the PADS4 Server Address and press the start button. The PADS4 Server Address format looks like this:

<protocol>://<host>:<port>/<hostpath>/

Protocol: should either be http or https, depending if you are hosting with a valid public signed ssl certificate
Host: DNS name or ip address of the PADS4 Server
Port: is optional, if the PADS4 server not using the default ports for http or https, you should specify the port number.
The configured hostpath in system management, the default value is PADS4.

Example: http://localhost/pads4

Connecting to the PADS4 Server:

Step	Description
01	Specify the correct PADS4 Server Location.
02	Optionally specify a viewer name, if not specified the PADS4 Server will generate one.
03	Press the start button.
04	If Chrome wasn’t installed yet, then it will be downloaded and installed now. This may take some time, please wait for it to finish.
05	The PADS4 Viewer will now be downloaded. Wait until it is finished, then the viewer will start.
06	The first time it will ask for the permission to permanently store content on the device, grant this permission.

Now the viewer should start and connect to the PADS4 Server. After that, you can configure the other settings like screen orientation or block remote control with the PADS4 Agent or in the Viewer Settings.

2.6. Adjust PADS4 Viewer settings using the options screen

You can adjust the PADS4 Viewer settings directly on the display. To enter the options screen on the device itself, hold the left mouse button down or touch the screen for 3 seconds. In the options screen you can also return to the PADS4Qbic app by pressing the Launcher Settings button.

2.7. Updating PADS4 Viewer and PADS4Qbic app

After the initial installation of the PADS4 Viewer and PADS4Qbic app, if you update the PADS4 Server the PADS4 Viewer and PADS4Qbic app will automatically update to the version available on the PADS4 Server.

2.8. Accessing Android menu when PADS4 Viewer is running

If you open the Android menu by pressing the home button and volume down button in sequence, when the PADS4 Viewer is running, it will probably restart the device in about 30 seconds. This is because the viewer monitor service detects that the viewer is no longer running and because of this the device will reboot. To access the menu properly, you first need to open the PADS4Qbic App as described in ‘2.6 Adjust PADS4 Viewer settings using the options screen’. Then you can access the android menu without the device rebooting, using the home button and volume down button in sequence.

2.9. Validate time zone is configured correctly

Validate if the time zone is setup correctly on the device

Step	Description
01	Open the Android settings
02	Go to Date & time
03	Scroll down to Select time zone
04	Select the correct time zone if not already selected

Meeting Room Viewer

If you intend to use this Viewer as PADS4 meetingroom viewer, please check out the installation document on our configure meetingroom knowledgebase page.

3. Supported features and limitations TD-0350

Support

Category

Description

Automatic PADS4 Software updates

Offline mode of device

While offline from the network, the device will still continue to play PADS4 presentations and change planned schedules for 7 days.
Scheduled presentations, content and data is cached local.

Device

Portrait mode

Supported. Device will adjust the rotation automatically.

Block remote control

Option to prevent usage of remote control to operate the screen

Transfer protocols

HTTP, HTTPS

Turn off display

Turn off display when no presentation scheduled. Device still active but backlight is turned off for less power consumption

Cluster Viewer

This device is able to be used as Cluster Viewer

LED light bar

Supported. Full color spectrum.
The alpha color defines the brightness of the color.
The RGB values specify the color.
Alpha value of 0: the light is off. Alpha value of 255: the light is at its brightest value.

Volume Level

Option to specify the maximum volume on device level

Elements

Video element

Maximum number of videos	1 video on each page. Check out the supplier documentation for more info
Video rotation	Not supported
Seamless videos	Not supported
Reflection, skew, flip	Not supported
Streaming	Not supported

Image element

Support for JPG, PNG, BMP, GIF

Text element

Supported

Line element

Supported

Shape element

Supported

Scrolling text element

Supported

Formatted text element

Supported

Flash element

Not supported

Table element

Supported

Interactive button element

Supported
Mouse cursor options not supported
Interactive Data filter & sort dialog window not supported

Web element

Usage of the interactive Address Bar not supported

Powerpoint element

Supported
Requirement: Microsoft Powerpoint must be installed on the PADS4 Server
Clipping, User interactivity and mousepointer not supported

PDF element

Supported (Xpert license required)

Data connections

Data connections make it possible to show information from external sources inside presentations

Data providers

More than 70 PADS4 data providers for retrieval of (realtime) data from external sources and the possibility to change and join the data to fit your purpose

Viewer Variables

Usage of Viewer Variables can simplify your presentations and data connections.
It also gives the opportunity to centrally manage the content without changing presentations or data providers.

Property bindings

Apply element properties by using external data sources

Rules

Rules will make it possible to interact on certain situations like realtime data and change the behavior of a presentation automatically

Presentation rules

Supported

Page rules

Supported

Element rules

Supported

Device Management

Device management which can be performed from a remote location

Remote device management

Web based and Windows

Connection state	Device connection state information
Alerts	Automatically send out alerts when network failures occur for this device
Reboot	Not supported
Restart Viewer	Restart PADS4 Viewer
Shutdown	Not supported
Wake On Lan	Not supported
Screenshot	Retrieve screenshots for what is actually displayed
Logs	Viewer log, synchronization log, system info
Viewer Settings	Edit Viewer Settings
Fonts	Install Fonts on device
Proof of play	Show Proof of play information
Blackbox	If help from NDS Support is required, the blackbox contains important information for investigation purposes

Remarks

Colors

Texture and pattern colors are not supported

Transition effects

Horizontal and vertical blinds not supported
Splitters, increased circle and sliced circle not supported

Content file integrity

PADS4 Content Library file integrity is checked during synchronization using MD5

Proof of play

Local storage limitation of max. 50.000 records on the HTML5 Viewer during offline period.
When the 50.000 is hit, the oldest value will be removed first.

4. Troubleshooting

Problem	Solution
When the viewer is starting, the browser is not running full screen.	Check your firmware version, probably an incompatible version of the firmware is installed.
Device fails to connect to the network over Ethernet.	Updating the firmware might solve this problem.
The navigation bar is visible on the device.	Updating the firmware should solve this problem.
Every time the viewer starts, it asks for the permission to permanently store content on the device.	Check your firmware version, probably an incompatible version of the firmware is installed.

PADS4 Viewer on Qbic TD-0350

1. First time use

1.1. Prerequisites

1.2. Resetting the device

2. Installing PADS4 Viewer

2.1. Checking device firmware

2.2. Updating device firmware

2.3. Install PADS4Qbic from USB stick

2.4. Configuring the device for PADS4Qbic

Lock the content URL

2.4.1. Validate Date Time configuration

2.5. Connecting to PADS4 Server

2.6. Adjust PADS4 Viewer settings using the options screen

2.7. Updating PADS4 Viewer and PADS4Qbic app

2.8. Accessing Android menu when PADS4 Viewer is running

2.9. Validate time zone is configured correctly

Meeting Room Viewer

3. Supported features and limitations TD-0350

4. Troubleshooting

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