PADS4 Viewer on IAdea XDS Series
Related to:
XDS-XX22 (A/H)
XDS-1078
XDS-1088 (A/H)
XDS-1588 (A/H)
Contents
1.1. Prerequisites
1.2. Resetting the device
2.3. Install PADS4IAdea from USB stick
2.4. Configuring the device for PADS4Qbic
2.4.1 Validate Date Time configuration
2.5. Connecting to PADS4 Server
2.6. Adjust PADS4 Viewer settings using the options screen
2.7. Updating PADS4 Viewer and PADS4IAdea app
2.8. Accessing IAdea Basic Settings menu when PADS4 Viewer is running
2.9. Meeting Room Viewer
3. Supported features & limitations
1. First time use
During the installation, you will need to configure the PADS4 Server location. Best approach is to complete the installation of the PADS4 Server first, before continuing the configuration of the device.
The minimum PADS4 Server version required for the PADS4IAdea app is version PADS4 Foundation 2021.3.
When you turn the device on for the first time, it will show the Basic Settings. (If it doesn't show this, then please first factory reset your device, as described in ‘1.2 resetting the device’.)
1.1. Prerequisites
Before installing PADS4IAdea on the XDS Series, please make sure the following conditions are met:
• Android version: 7.1
• Firmware version: 2.2.3
• The device is connected to a the network
1.2. Resetting the device
If your device was used before, we recommend that you factory reset your device, so that all storage is freed and no other software interferes with the PADS4 Viewer software.
| Step | Description |
| 01 | Open the basic settings on IAdea. |
| 02 | Click on Advanced. |
| 03 | Select System -> Factory Default. |
| 04 | Start the factory reset by pressing the OK button. |
The device will factory reset and afterwards you will see the basic settings screen.
2. Installing PADS4 Viewer
To install the PADS4 Viewer on the IAdea display, you first need to get in the android menu of this device.
2.1. Checking device firmware
To run the PADS4 viewer properly on the IAdea XDS Series and make sure that all functionality works, you need to have firmware version 2.2.3 installed. Please check using the following steps.
| Step | Description |
| 01 | Open the basic settings menu. |
| 02 | Click on Advanced. |
| 03 | Select Information. |
| 04 | Firmware version is listed on the right side of the screen. |
2.2. Updating device firmware
To update the firmware please follow the instructions in the document provided by IAdea:
Firmware releases can be downloaded from the IAdea support page (https://support.iadea.com/).
2.3. Install PADS4IAdea from USB stick
The PADS4IAdea.apk can be found on the PADS4 Server in the apps folder of the PADS4 installation directory. The default apps folder location is ‘C:\Program Files\NDS\PADS4\Clients\Apps’.
You can also download the latest version of PADS4IAdea from https://install.appcenter.ms/orgs/nds/apps/nds.droid.iadea/distribution_groups/public
If you download the latest version, make sure that you will also place it in the apps directory on the PADS4 Server, because if the server is containing a newer version, it will install that version of the PADS4IAdea app, once connected to the PADS4 Server.
| Step | Description |
| 01 | Copy the PADS4IAdea.apk on a USB stick. |
| 02 | Insert the USB stick into the device. |
| 03 | Go to the basic settings. |
| 04 | Click on advanced. |
| 05 | To get access to android, click 3 times in the lower right corner of the advanced menu (see image below). |
| 06 |
You should now see the default Android home screen |
| 07 | Start the File Manager app |
| 08 | If the File Manager is missing the storage permission, it will ask for this, allow the File Manager access on the device. |
| 09 | If the File Manager is missing the USB device permission, it will ask for this, allow the File Manager USB access. |
| 10 | Now click on internal in the left upper corner of the file manager and select USB. |
| 11 | Then select the PADS4IAdea.apk. If apps from an unknown source are blocked, you will get a warning and need to click on Settings. There enabled the unknown sources option, then press back. And select the PADS4IAdea again. |
| 12 | Press Install and after installation press open. |
| 13 | Continue with step '2.4 configuring the device for PADS4IAdea'. |
Access android on IAdea:
2.4. Configuring the device for PADS4IAdea
Next we are going to change the device setting to make sure it automatically start the PADS4 Viewer on device startup.
| Step | Description |
| 01 | In the PADS4IAdea app, click on System Setting, this will open the IAdea Basic Settings |
| 02 | Click on Advanced. |
| 03 | Select Content -> AppStart. |
| 04 |
Open the advanced sub menu. |
| 05 | And in the Package Name field specify 'com.pads4.viewer.iadea'. |
| 06 | Press button SET |
| 07 | Click on the back butten to go back to the basic settings. |
2.4.1. Validate Date Time configuration
Validate if the date and time are setup correctly on the device, otherwise it is possible that you will get certificate errors or other connection issues.
| Step | Description |
| 01 | In the Basic Setting menu. |
| 02 | Validate the time and timezone information displayed. |
| 03 | If needed, you can configure the correct time and timezone information, by clicking on the current displayed time. |
| 04 | Go back to the PADS4IAdea app, by clicking play. |
2.5. Connecting to PADS4 Server
Now the device is ready to run the PADS4 Viewer and we only need to connect to the PADS4 Server. To do this, you only need to specify the PADS4 Server Address and press the start button. The PADS4 Server Address format looks like this:
<protocol>://<host>:<port>/<hostpath>/
- Protocol: should either be http or https, depending if you are hosting with a valid public signed ssl certificate
- Host: DNS name or ip address of the PADS4 Server
- Port: is optional, if the PADS4 server not using the default ports for http or https, you should specify the port number.
- The configured hostpath in system management, the default value is PADS4.
Example: http://localhost/pads4
Connecting to the PADS4 Server:
| Step | Description |
| 01 | Specify the correct PADS4 Server Location. |
| 02 | Optionally specify a viewer name, if not specified the PADS4 Server will generate one. |
| 03 | Press the start button. |
| 04 | The PADS4 Viewer will now be downloaded. Wait until it is finished, then the viewer will start. |
| 06 | The first time it will ask for the permission to permanently store content on the device, grant this permission. |
| 05 | When connected to the PADS4 Server, the viewer will validate the installed PADS4IAdea app and chrome installed. Probably on the first installation Chrome will be updated in the background and the app will restart after installation. |
Now the viewer should start and connect to the PADS4 Server. After that, you can configure the other settings like screen orientation or block remote control with the PADS4 Agent or in the Viewer Settings.
2.6. Adjust PADS4 Viewer settings using the options screen
You can adjust the PADS4 Viewer settings directly on the display. To enter the options screen on the device itself, hold the left mouse button down or touch the screen for 5 seconds. In the options screen you can also return to the PADS4IAdea app by pressing the Launcher Settings button.
2.7. Updating PADS4 Viewer and PADS4IAdea app
After the initial installation of the PADS4 Viewer and PADS4IAdea app, if you update the PADS4 Server the PADS4 Viewer and PADS4IAdea app will automatically update to the version available on the PADS4 Server.
2.8. Accessing IAdea Basic Setting menu when PADS4 Viewer is running
To access the IAdea Basic Settings menu when the viewer is running, you need to open the viewer settings, then click on Launcher Settings. This will open the PADS4IAdea app, here you can press the System Settings button and it will open the IAdea basic setting menu.
2.9 Meeting Room Viewer
If you intend to use this Viewer as PADS4 meetingroom viewer, please check out the installation document on our configure meetingroom knowledgebase page.
3. Supported features and limitations
| Support | Category | Description | ||||||||||||||||||||||||
| Automatic PADS4 Software updates | After the initial installation of the PADS4 Viewer and PADS4IAdea app, if you update the PADS4 Server the PADS4 Viewer and PADS4IAdea app will automatically update to the version available on the PADS4 Server. | |||||||||||||||||||||||||
| Offline mode of device | While offline from the network, the device will still continue to play PADS4 presentations and change planned schedules for 7 days. Scheduled presentations, content and data is cached local. |
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| Device | ||||||||||||||||||||||||||
| Portrait mode | Supported. Device will adjust the rotation automatically. | |||||||||||||||||||||||||
| Block remote control | Option to prevent usage of remote control to operate the screen | |||||||||||||||||||||||||
| Transfer protocols | HTTP, HTTPS | |||||||||||||||||||||||||
| Turn off display | Turn off display when no presentation scheduled. Device still active but backlight is turned off for less power consumption | |||||||||||||||||||||||||
| Cluster Viewer | This device is able to be used as Cluster Viewer | |||||||||||||||||||||||||
| LED light bar | Supported. Full color spectrum. The alpha color defines the brightness of the color. The RGB values specify the color. Alpha value of 0: the light is off. Alpha value of 255: the light is at its brightest value. |
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| Volume Level | Option to specify the maximum volume on device level | |||||||||||||||||||||||||
| Elements | ||||||||||||||||||||||||||
| Video element |
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| Image element | Support for JPG, PNG, BMP, GIF | |||||||||||||||||||||||||
| Text element | Supported | |||||||||||||||||||||||||
| Line element | Supported | |||||||||||||||||||||||||
| Shape element | Supported | |||||||||||||||||||||||||
| Scrolling text element | Supported | |||||||||||||||||||||||||
| Formatted text element | Supported | |||||||||||||||||||||||||
| Flash element | Not supported | |||||||||||||||||||||||||
| Table element | Supported | |||||||||||||||||||||||||
| Interactive button element | Supported Mouse cursor options not supported Interactive Data filter & sort dialog window not supported |
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| Web element | Usage of the interactive Address Bar not supported | |||||||||||||||||||||||||
| Powerpoint element | Supported Requirement: Microsoft Powerpoint must be installed on the PADS4 Server Clipping, User interactivity and mousepointer not supported |
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| PDF element | Supported (Xpert license required) | |||||||||||||||||||||||||
| Data connections | Data connections make it possible to show information from external sources inside presentations | |||||||||||||||||||||||||
| Data providers | More than 70 PADS4 data providers for retrieval of (realtime) data from external sources and the possibility to change and join the data to fit your purpose | |||||||||||||||||||||||||
| Viewer Variables | Usage of Viewer Variables can simplify your presentations and data connections. It also gives the opportunity to centrally manage the content without changing presentations or data providers. |
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| Property bindings | Apply element properties by using external data sources | |||||||||||||||||||||||||
| Rules | Rules will make it possible to interact on certain situations like realtime data and change the behavior of a presentation automatically | |||||||||||||||||||||||||
| Presentation rules | Supported | |||||||||||||||||||||||||
| Page rules | Supported | |||||||||||||||||||||||||
| Element rules | Supported | |||||||||||||||||||||||||
| Device Management | Device management which can be performed from a remote location | |||||||||||||||||||||||||
| Remote device management Web based and Windows |
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| Remarks | ||||||||||||||||||||||||||
| Colors | Texture and pattern colors are not supported | |||||||||||||||||||||||||
| Transition effects | Horizontal and vertical blinds not supported Splitters, increased circle and sliced circle not supported |
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| Content file integrity | PADS4 Content Library file integrity is checked during synchronization using MD5 | |||||||||||||||||||||||||
| Proof of play | Local storage limitation of max. 50.000 records on the HTML5 Viewer during offline period. When the 50.000 is hit, the oldest value will be removed first. |
4. Troubleshooting
| Problem | Solution |
| When the viewer is starting, the browser is not running full screen. | Check your firmware version, probably an incompatible version of the firmware is installed. |
| Device fails to connect to the network over Ethernet. | Updating the firmware might solve this problem. |
| The navigation bar is visible on the device. | Updating the firmware should solve this problem. |
| Every time the viewer starts, it asks for the permission to permanently store content on the device. | Check your firmware version, probably an incompatible version of the firmware is installed. |